Select a topic to find out how to contact the right team for assistance. 

 
 
 
 
 

If you are a school or district interested in learning more about the benefits a partnership with First Student can bring to your community, please complete the form below. Someone will contact you to discuss your goals and answer any questions.

Visit First Student Charter Bus Rental to learn more about our bus rental services.

First Student Charter Bus Rental

Contact Information

Media Relations
513-362-4600
600 Vine Street, Suite 1400
Cincinnati, OH 45202
fga.communications@firstgroup.com

Additional Information

Use the information to contact the Communications Department or fill out the form. Someone from First Student will respond to your request shortly.

Contact Information



600 Vine Street, Suite 1400
Cincinnati, OH 45202

Additional Information

Contact Information

800-844-5588
600 Vine Street, Suite 1400
Cincinnati, OH 45202
info@firststudentinc.com

Additional Information

First Student General Inquiries

If you are interested in providing products or services to First Student, please contact our purchasing department at 877-342-1999 or fgapurchasing@firstgroup.com.

If you are a current vendor and would like to check the status of your invoices and payments, please visit our Vendor Portal.

To update your vendor remittance or banking information, please contact our Customer Service team at vendorinquiries@firstgroup.com.

For questions regarding your paycheck, W2 forms or to make direct deposit, federal tax exemptions and address changes please use ADP iPay. Help is also available by emailing ipayissues@firstgroup.com.

For benefit questions about eligibility, enrollment and packets please call 866-813-4778 or email fgasupport@groupassociates.com.

For employee garnishment questions, please contact fga_garnishments@firstgroup.com or call 513-419-3237.

Submit employment requests and verifications through The Work Number website or call 800-367-5690. Company reference codes are First Student: 12987 and Laidlaw (prior to 2008): 12811.

Fax DOT employment verification requests to 513-419-8618.

For questions or concerns about policy, or to report behaviors contradictory to internal policy or legal requirements, please contact Human Resources or the Ethics and Compliance Hotline using the information posted at your location. Employees are encouraged to report, anonymously if they wish, instances of suspected or known violations of company policy or law including instances of safety or security breaches, and any potential instances of fraud, theft, harassment or discrimination.

If you are interested in working for First Student please visit our Careers site to fill out an application. For questions about an existing application, please call our recruiting hotline at 513-419-3222.